Responsible gambling

Elements Casino Victoria (Langford) is committed to providing a safe and responsible gaming environment for all players. We recognize that problem gambling can have serious consequences on individuals, families, and communities.

To promote responsible gaming practices, we offer the following tools:

• GameSense Program: Our team of trained GameSense Advisors are available to provide information and support to players who may be experiencing problems with their gambling.
• Voluntary Self-Exclusion (VSE) program: Players can choose to exclude themselves from our casino for a set period, up to two years or longer. This can help prevent problem gaming by removing access to the gaming floor.
• Session reminders and loss limits: We encourage players to take regular breaks and track their time and losses to avoid chasing losses.

We also provide links to support organizations such as the Problem Gambling Helpline and the BC Responsible & problem gambling society. These resources are available in person, by phone or online.

In addition, we have implemented several responsible gaming measures on our website and within the casino:

• Deposits limits: Players can set their own deposit limits to prevent over-gambling.
• Time-out tools: Players can self-impose time-outs from gambling for a specified period of 24 hours up to six weeks.
• Session reminders: Our staff are available on site and online to remind players when they reach set thresholds of gaming for the session or daily limits.

Elements Casino Victoria (Langford) is committed to creating a responsible gaming environment that promotes safe play, transparency, and accessibility.

By using our tools and resources, you can enjoy your gaming experience while minimizing potential problems.